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Name: Kansas City Mail Online / One Crossroads Place
Contact person: Graeme Gibson, Pres.
Aimee Cornwell, Sysop
William Eubank, Webmaster
Address: 610 West Maple Avenue, Independence, MO 64050
Email: graeme@kcmo.com
Voice Phone: 816-252-4080 Out of State 800-329-0911
Fax: 816-252-5545
Modem: 913-663-1100
1. What is your initial start-up charge, if any?
(NONE)
2. Do you provide SLIP,PPP,ISDN,CSLIP connections?
SLIP CSLIP and ISDN - Yes PPP 2/96
3. Do you provide access for e-mail, news groups, FTP, Telnet, Gopher, and the World Wide Web?
YES
4. Do you supply all necessary software and installation help for all of the above? If yes, is there additional charge? If no, what specific software do you recommend?
YES Phone support included, house calls at $50 for configuring and installing Netscape, etc. Free terminal program for e-mail and BBS use. Program auto installs, finds modem, sets IRQ, sets proper INIT, then calls BBS.
5. What is the monthly charge for complete service?
BBS Free for 21 days, also free for Teachers, Press, Librarians, Gov, Etc. Free to the general public for 30 min a day. Additional Time: BBS and Internet E-mail $36 per year for 1 hour a day. $56 for 2 hours. All other Internet services .75 to .50 per hour on demand or $100 per year for 20 hours per month fixed rate.
6. Is there an additional monthly charge for e-mail services? If yes, what is the charge?
E-mail provided with either a BBS subscription or an Internet Demand Account
7. Is there an additional charge per message for e-mail services? If so, what is it?
Unlimited personal e-mail within reason is included.
8. Is there an additional charge for transmitting at higher speeds rather than slower speeds? If so, how much?
ISDN requires a subscription account, but is at the same price.
9. Are there any free hours of connect time included with the service? How many?
BBS Subscriptions 1 hour $36, 2 hours $56, Unlimited $100 time per day.
10. What is the charge per hour of connect time after the limit is exceeded?
.50 for dial up
11. Do you offer either local telephone access or toll-free access? If yes, what is the charge for the toll-free access?
Local numbers in 235 US cities, transport charges from $1 per day to .50 per hour, depending on service. Over 600 28.8 modems now in place, others at 19.2 or 14.4. No transport fees from KC Metro or by Telnet.
800 Service is priced at .15 to .12 per minute based on purchase quantity. High speed polling 57.6K on all lines. DTE rate 19.2 on the 800 lines, Contract for over 100 hours at $5.00 per hour bulk purchase. Price includes unlimited Internet services.
12. Does your connection time-out and hang up after a certain time of no activity to limit expenses if I get stuck?
Disconect after 8 min if no activity.
13. Can I pay on credit card, monthly invoices or other ?
No Credit Cards are charged. Payment by Check, or 900 service.
14. Can I receive e-mail on my own domain name? (Is there an extra it cost? Set up fee?)
Domain Hosting at $10 per month. Set up $250 each, includes first years registration fee's with InterNic.
15. How many phone lines do you have and how many users have you signed up? Can you guarantee no busy signals?
As of 1/96 3700 subscribers.
Each city with a terminal server has between 4 and 26 phone lines. We support between 35 to 50 callers per line and add capacity on a regular basis. No one can guarentee no busy signals, however our history here is less than 3 % busy. Peak time is 9 to 10 PM. Additional lines are added as demand rises. Total inbound capacity to the site, based on direct dial, 800, ISDN and telnet lines is over 600 nodes over 24 servers at the site. Maximum per machine is now 32 concurrent connections.
16. At what speed do you connect to the Internet?
One T1 feed for our primary connection, one fractional T1 for our second connection. Some T1 capacity on other lines is used for the frame realy network and 800 service lines. Many services contracted or shared with Metropolis BBS, our networks have substatial high speed links interconnecting the 2 companies, both under sepreate management.
17. Is there a minimum time charged to account for each log on?
Not for subscription accounts, demand accounts actual time used.
18. Do you provide space for Home Pages? For Personal/Business? What size? What is the cost?
Personal Home pages are $10 per month limits 2500 hits 1.25 MB. Business Home Pages $25 per month, limits 10K hits and 4MB, surcharges for additional usage and for CGI scripts, Java, VTML and Data Base programming. 3 OCP and 1 Metropolis servers available.
19. Do you have voice technical support? What hours is it available? What is the number?
Yes 252-4080 10 AM to 6 PM Weekdays. Emergencies by pager 292-2378 24 hour system support is provided by stratigic alliance with Metropolis Systems. Off hour support by request.
20. Are there disk quotas?
10 MB per call disks flushed daily. Personal e-mail no limit, file attaches 100K each max. E-mail flushed 31 to 91 days.
21. Do you supply dedicated SLIP/CSLIP/PPP/ISDN connections? Set-up fee? Cost per month?
Yes, call for a quote. Note all our channels are polled at 57.6 KBPS
22. Other comments or information you would like add?=20
Kansas City Mail Online is the Internet side of the One Crossroads Place BBS. We work primarally within the Galacticomm Software, but also supply web servers running under UNIX and NT. Many services are provided by the BBS in addition to basic Internet Services. Our system is menu or Icon driven and supports advanced client server features in addition to Internet Unix services. No shell accounts are provided at this time, as we are based primarally on NT.
KCMO/OCP has established strategic alliances with Grapevine, TFSnet and Metropolis to interlink sites and refer business based on specialization. Stategic alliances also exist with ATT, Sprint, the Consentric Research Network and the Assocaition of Online Professionals. Under development is a major online shopping mall and many Virtual BBS's run for other companies.
Recently added to the system are National, World and Technical News. Also Movie Reviews, Film, Video, and Music Reviews. Local input for Events and computer information and reporting. Under development is one of the most extensive Digital Libraries for reading e-texts, books and zines in the country.
Our site is also linked to over 150 of the largest and most influential BBS's in the world.
Other Questions for next survey:
Additional Services provided by the firm. IE do you provide STatic and Dynamic IP addresses, costs. What degree of system interconnectivity is included. How much specialization is provided, IE what areas. What is the size of the Staff, etc. Do you support SMTP, NNTP, POP/3, graphical interfaces, etc.
Best
Graeme Gibson
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eubankw@kcmo.com